Refund Policy

Last updated: [Insert Date]

1. Overview

Thank you for shopping at QASFAB. We want you to be fully satisfied with your purchase. This Refund Policy explains how refunds, returns, and exchanges are handled for orders placed through qasfab.com.

By placing an order with us, you agree to this policy. If you have any questions, you may contact us at the details provided at the end of this page.

2. Eligibility for Returns

We accept returns under the following conditions:

  • The product is unused, unworn, and in its original condition.
  • The product is returned with all original packaging, tags, and accessories.
  • The return request is submitted within [Insert number of days, e.g. 7 or 14] days of delivery.

Items that are damaged due to misuse, improper handling, or not in their original condition may not be eligible for a refund.

3. Non-Returnable Items

The following items cannot be returned or refunded:

  • Opened or used products
  • Personal care items (for hygiene reasons)
  • Customized or special-order items
  • Items marked as “Final Sale” or “Non-Refundable”
  • Digital products or downloads (if applicable)

4. Return Process

To submit a return request, please follow these steps:

  1. Contact us at [Insert contact email] with your order number and the reason for return.
  2. Our support team will review your request and provide return instructions.
  3. Pack the item securely in its original packaging.
  4. Ship the item to the return address we provide.

You are responsible for return shipping costs unless the item arrived damaged or incorrect due to our error.

5. Refunds

Once we receive and inspect the returned item, we will notify you whether your refund has been approved or rejected. If approved, your refund will be processed to your original payment method within [Insert number of days, e.g. 5–10 business days].

Shipping charges and cash-on-delivery fees (if applicable) are non-refundable.

6. Exchanges

If you wish to exchange a product, please contact us first. Exchanges are subject to product availability. You may need to return the original item before the exchange can be processed.

7. Damaged or Wrong Items

If you receive a damaged, defective, or incorrect item, please contact us within [Insert number of days, e.g. 48 hours] of delivery with clear photos of:

  • The damaged area
  • The full product
  • The packaging and label

We will review your case and provide a replacement or refund at no extra cost.

8. Order Cancellations

Orders can be cancelled within [Insert time window, e.g. 2 hours] of placing the order, as long as the order has not been processed or shipped. Once the order is shipped, cancellations are no longer possible.

9. Late or Missing Refunds

If you have not received your refund after the expected processing period:

  • Check your bank or card account again
  • Contact your payment provider as processing times may vary
  • If you still have issues, contact us and we will assist

10. Contact Us

If you have any questions regarding this Refund Policy or need help with your order, please contact us:

Email: [Insert contact email]
Phone: [Insert contact phone number]
Address: [Insert company address]